Privacy Policy for Car Rental in Karachi
Rehan Rent A Car respects your privacy and is committed to protecting the personal information of customers who use our Car Rental in Karachi services. This Privacy Policy explains what information we collect, why we collect it, how we protect it, and how you can control it when you visit rehanrentacar.com or use our rental services.
1. Information We Collect
When you book a car or contact us to arrange a Car Rental in Karachi, we may collect:
- Contact details: name, email address, phone number
- Booking details: pickup/drop-off locations, dates, car model
- Payment information: transaction records (processed via secure third-party gateways)
- Identification documents: CNIC, driving license, or passport (when required for verification or insurance)
- Technical data: IP address, browser type and device information collected automatically
- Customer communications: emails, contact form messages, WhatsApp conversation history (for support and records)
2. How We Use Your Data
Your information enables us to provide and improve our Car Rental in Karachi services. We use data to:
- Process and confirm bookings, and to contact you about your reservation
- Complete payments and refunds via secure payment providers
- Comply with legal, insurance, and safety requirements for vehicle rental
- Improve website performance and customer service
- Send marketing only with your explicit consent (you may opt out anytime)
3. Cookies & Analytics
We use cookies and analytics tools to improve the experience for people searching for Car Rental in Karachi. Cookies help us remember preferences, measure site performance, and detect fraud. You can disable cookies through your browser, but some site features may then be limited.
4. Sharing & Third Parties
We only share your personal data with trusted partners when necessary to deliver the service you requested. Examples include:
- Payment processors and banks (to process payments)
- Insurance providers (for verification related to rental insurance)
- Authorized service partners who support vehicle delivery or maintenance
We will also disclose data if required by law or to respond to lawful requests from public authorities. We do not sell your personal data to third parties for marketing.
5. Data Security & Retention
We protect customer information using SSL/TLS encryption, secure hosting, and restricted access controls. Typical retention periods include:
Data Type | Retention |
---|---|
Booking records | Up to 3 years (legal and tax requirements) |
Payment transactions | According to financial regulations |
Support communications | Up to 12 months |
6. Your Rights
You have rights over your personal information when using our Car Rental in Karachi services. You may:
- Request access to the personal data we hold about you
- Ask us to correct or update inaccuracies
- Request deletion where legally possible
- Withdraw consent for marketing communications
To exercise these rights, contact us at info@rehanrentacar.com. We aim to respond within 30 days.
7. Children
Our services are for adults (18+). We do not knowingly collect personal information from children for our Car Rental in Karachi services. If you believe a child has provided personal information, contact us to request removal.
8. External Links
Our website may include links to external services (maps, payment platforms, social media). We are not responsible for the privacy practices of those third parties—please review their privacy policies before sharing personal data.
Rehan Rent A Car
Liaquatabad No. 10, Karachi, Pakistan
Phone: +92-310-9933007
Email: info@rehanrentacar.com